About Us
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We are a borderland-based fastener business with international expertise (se habla espanol) and over 25 years of experience simplifying what can often be a complex and confusing industry.
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What we do...
- We fall under the category of a “Specialty Tool and Fastener Distributor.” However, we believe we are more of a “specialty tool and fastener needs problem solver.” Our years of experience have showed us that every customer need is different, so if we don’t have it in stock, we can get it and stock it for you, or if what we have is not quite right, we can find the right option for you.
- In other words, you might already know what you need but are hoping for better service, or a better price. Or, you might be looking for help finding product options that will better suit your needs.
- Remember, our small business status affords us a low overhead and therefore a more flexible pricing policy, as well as a humbler approach to customer service. But don’t worry, once we find the right solution for you, we’ll let “big business” help us with the logistics of offering you a better service. This is the small business advantage.
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What can I find here...
- This website is not meant to be a “this is what we have so deal with it” site. It’s more of a showroom where we intend to pictorially simplify or summarize the infinite options the fastener industry offers. This is not our customer service representative or the virtual person with whom you will be dealing with. We just hope you find it informative and then call or write us to get in touch with a real individual.
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What action's can I take...
- As already stated, this is not our complete offering. It’s intended as a sample offering and a tool to help point you in the right direction and/or put you on the same page as us when it comes to discussing your needs. So, don’t hesitate to call or write to discuss your specific product or service needs. And don’t worry, once we find the right solution for you, if you want, we can automate it to save even more time and money. This is what we mean when we say, “specific solutions.”
